Skip to content
config('app.name')
Dates
13th October 2025 - 24th October 2025
Location
Battersea, Unit 15A, Parkfield Industrial Estate, Culvert Place, London, SW11 5BA
Skills
Order Processing,
Mentoring,
Recruitment Support,
Temporary,
Compliance Monitoring,
Process Improvement,
Operations Support,
Process Documentation,
Data Migration Support
Share

Refer a friend

Enter their email below to share this role with them

Customer Service Advisor

Alvius - Archived

We are looking for a Customer Service Advisor to support day-to-day customer interactions and help deliver a professional, efficient service. This role involves responding to customer queries, resolving issues, and providing accurate information across phone, email, and other communication channels.

The ideal candidate will be organised, approachable, and comfortable working in a busy environment. They will be confident handling a range of enquiries, maintaining accurate records, and working with colleagues to ensure a positive customer experience.

  • Respond to customer enquiries in a timely and professional manner
  • Resolve issues and escalate more complex queries when needed
  • Maintain accurate customer records and case notes
  • Provide clear information on services, processes, and next steps
  • Work closely with internal teams to support customer outcomes
Apply